Proposal for a Summer Continuity Plan for 2026 — Preventing a summer surge in missed home-care visits

Dear Members of the European Parliament,

I am writing to draw attention to a predictable and recurring risk across Member States: the sharp increase in missed home-care visits during the summer holiday period, when staffing shortages and fragmented coordination between providers leave vulnerable older adults without essential support.

1. A structural risk that resurfaces each summer

Across Europe, the summer period leads to:

• Reduced workforce availability due to vacations,

• More missed home-care visits,

• No alerts for families and authorities on vacation,

• Higher vulnerability of isolated older adults.

In most Member States, these interruptions remain undetected and unreported.

For the individuals concerned, a missed visit can quickly become a health and safety emergency.

2. A practical, operational solution: the Summer Continuity Plan

YouTime.pro proposes a continuity mechanism that can be activated for the 2026 summer period:

2.a. Real-time detection of missed visits

The system identifies when a scheduled visit does not start,

• immediately alerts the family,

• alerts if the user missed visits over 2 days,

• alerts, where applicable, the representative of the care provider or local authority.

This ends the long-standing issue of invisible missed visits.

2.b. Automatic fallback within 30 minutes

When a visit fails, YouTime coordinates:

• a replacement caregiver,

• a rescheduled visit,

• or a temporary safety action (call, neighbour check, telecare).

2.c. Live dashboards for local authorities

Authorities receive real-time indicators:

• completion rates,

• hotspots of missed visits,

• provider stress levels,

• average replacement times.

2.d. Clear communication to families

Families are informed instantly if a visit fails, or is rescheduled, if the user missed visits over 2 days.

3. Alignment with EU priorities

This proposal directly supports:

• the European Care Strategy,

• the EU Digital Decade objectives,

• the Resilience and Preparedness frameworks,

• the Union’s commitment to ageing with dignity and autonomy.

It also builds on YouTime’s earlier contribution: “ Proposal for an EU Framework Recognizing Continuity of Home Care as Critical Infrastructure ”

The summer period is when the absence of such a framework becomes most visible — and most dangerous.

4. Invitation to engage

YouTime.pro would welcome the opportunity to:

• brief interested MEPs,

• contribute to committee discussions,

• provide feasibility demonstrations,

• support pilot deployments in Member States.

Ensuring continuity of home care is not a social adjustment — it is an infrastructure requirement.

Yours sincerely,
Mr Chi Minh PHAM