YouTime helps social organizations meet the daily appointment requests of dependent people (+800.000 requests per day in France) while guaranteeing instant visibility into care interruptions, rapid replacements by liberal certified caregivers, and digitized protocols
Why YouTime ?
Three key pillars enable social organizations to outsource the complex management of daily schedules while guaranteeing impeccable safety
Real-time monitoring
Immediate visibility on the completion, or discontinuation of care plans
Continuity of service
Immediate reassurance via email to the elderly and the family, replacement within 30 minutes by a liberal
Digitized protocols
Clear care plans and rules accompany at every stage, the elderly and family, the caregiver
Government, local authority, or care provider
Principle
From partnership to secure operation, in 4 steps
Step 1 - partner
Commit to common goals : seniors protected from care interruptions, providers under control and professionalized caregivers
Step 2 - protocols
Specify care plans, rules between users (seniors and families) and caregivers, caregivers certifications, thresholds and alerts, and reporting.
Step 3 - test, prototype
Registration of voluntary seniors. Analyze the care interruptions and adapt the response strategies
Step 4 - secure operation
Ensuring the continuity and quality of in-home care for seniors, and the auditability of the system
Ready to modernize in-home senior care delivery ?
Discover how to outsource while effectively protecting the elderly
History of the platform, which originated in France
2008 : Chi Minh PHAM, its founder is powerless to do anything about the care interruptions suffered by his mother, who has become daily dependent on home care services.
2011 : an official study conducted by a local authority confirmed that home‑care providers failed to deliver an average of 40% of scheduled visits. Even more concerning, providers showing failure rates of 59% or even 73% were still considered to be operating “normally” within the sector.
2013 : the platform is online and open to users (seniors and families) with independent caregivers. Care providers (employers of caregivers) turn against the platforme's use, the oversight of care interruptions, the notification of seniors, and the care continuity provided by independent caregivers.
2016 : After three years of developing the protocol between users and caregivers, the YouTime company was created to offer local authorities services including : real-time oversight of care interruptions, notifications for seniors, and replacement with certified independent caregivers. These activities are automated through the digitalization of the relationship between users and caregivers.
2020 : YouTime has proposed to measure the care deprivations exacerbated by lockdowns, and to mobilize vaccinated liberals, in vain.
2023 : After six years of unsuccessful attempts to gain traction with French local authorities, the French company YouTime has been dissolved. Free access for users and independent caregivers has been closed.
2026 : the platform is internationalized, offered to governments, local authorities and care provider worldwide, through new YouTime companies. CareContinuity.eu displays on a map the rates of missed visits and successful plan B for each local authority, provided by YouTime.
About
The worldwide challenge of Aging in place
Governments fund millions of home care visits for their aging populations, representing billions of dollars in public spending.
But the structural lack of detection of missed visits remains the Achilles' heel of policies supporting independence : the interruptions remain invisible, unreported, unreplaced, and unaccounted for.
The infrastructure that guarantees continuity of care
Luckily, ensuring that every funded visit actually takes place is the exclusive expertise of the YouTime team.
Since 2013, we have worked on numerous topics :
A precise protocol to make daily life easier for the elderly, their families and caregivers.
The law of social action, local authorities, public procurement.
Digitalization, modern services for isolated seniors, families living away, and professional caregivers.
Contact
The YouTime platform is represented by its founder and owner, M. Chi Minh PHAM, 31 rue lavoisier, 92800 Puteaux, France. SIRET : 927548685.
Contact him on Linkedin for any strategic question, or for a demo.
Participants in a program can write to support[@]youtime.pro mentioning the program reference. No telephone support is offered at this stage.
Example of a protocol for reminding the elderly of a rdv 1 hour beforehand, if applicable, of the level of deprivation over the last days which will prioritize replacements ; and for confirming a missed rdv at the 31st minute after the scheduled rdv.
Example of a protocol for informing the caregiver at the 15th minute after the scheduled rdv, and for confirming a missed rdv at the 31st minute after the scheduled rdv.
Care beneficiary or caregiver, as part of a program with your administration or care provider to measure and improve home care interruptions, fill out this
registration form
You can register as a Beneficiary, service provider's Intervenant, or Liberal
Your mobile phone number in international format is required as SMS messages will be sent to you for confirmation (ex. 1 202 123 4567 for a USA number, 33 6 12 34 56 78 for a French number)
For a beneficiary, the email address should be used to inform the family too
Geolocation must be activated (instructions for Google Chrome) to get your latitude and longitude when registering. They are used to estimate the distance between beneficiaries and caregivers
timezone : Europe/Paris
latitude longitude
Government, local authority, or care provider, fill out this
form to join the prototype that detects and prevents home‑care service disruptions for the elderly
You commit to the following 7 objectives :
Protect the elderly from care interruptions
Inform the elderly about their care interruptions
Control the care interruptions
Notify care interruptions since more than 2 days to the elderly and their families, and to relevant authorities
Use a common logistics platform for all caregivers
Define a dedicated funding mechanism for autonomous replacement workers (in France, care providers receive €25/hour for their staff, but no funding exists for independent professionals or Buurtzorg‑type teams.
Define the certifications of caregivers, in a way that is understandable to the elderly and their families
